Service Connect 2026

EIGHT SITUATIONS.
ONE CONVERSATION
PER TABLE.

Talk it through. Pick what your table can stand behind. About thirty minutes.

8 scenarios ~30 minutes 1 tablet per table
Set up

What table are you?

Enter your table number to begin. Your choices stay on this tablet for the session.

Table number
How it works

Three things, then we begin

No countdown. No scoreboard. Every option is defensible.

Decide together.

Talk it through. One person clicks for the table.

Tag what mattered.

One to three tags after each choice. They show why you picked.

Results at the end.

All tables reveal together when the room finishes.

SCENARIO 01

Plan meets the field

Network Planning Build · Delivery
The situation

What does your table do?

What was on your mind?

Pick 1 to 3 tags · 0 selected
Scenario 1 of 8

NICE WORK.
HOLD HERE.

Your table has finished all eight scenarios. When the facilitator calls it, reveal the dashboard together so the whole room sees their results at the same time.

Wait for the facilitator's signal before clicking
TABLE 00 · YOUR TABLE'S PATTERN

How your table works

Decisions
0
Avg per decision
0:00
Total time
0:00

.

Working style profile

How your eight decisions distributed across the six operational preferences.

Closest archetype

.

.
.
Maps to .

Future operating model alignment

How close today's choices are to the four things the new way of working asks for.

0.0 / 10

.

What kept coming up

Your three most-used tags across the eight scenarios.

Worth talking about

The two scenarios your table took longest on. Not wrong answers; conversations that don't have a shared answer yet.

Response capture

Every choice and how long it took, ready to read out or record.